Returns & Exchanges
We want to ensure your R.A.D® footwear and apparel meet the highest standards of performance and fit. If you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the pre-paid shipping label provided by our system to ensure tracked and secure transit.
- 3.Pack the Gear
Place the items in their original packaging, ensuring all tags are attached and the product is in unworn, resalable condition.
- 4.Drop Off and Track
Hand your package to the designated carrier; you will receive a confirmation email once our warehouse has processed your refund or shipped your new size.